KREMO silver celestial necklace resting on a beige jewelry care cloth

Care For What Shines

Thoughtful care for lasting brilliance.

EXPLORE THE CARE GUIDE

KREMO CARE

Four Essential Rules

A quick guide to help preserve the beauty of your jewelry.

  1. 01

    Wear with Care

    Apply jewelry after perfumes, lotions, and makeup.

  2. 02

    Keep It Dry

    Remove before showering, swimming, or exercising.

  3. 03

    Clean Gently

    Use a soft cloth and non-abrasive methods.

  4. 04

    Store Separately

    Store clasped, dry, and laid flat.

  1. 01

    Wear with Care

    Apply jewelry after perfumes, lotions, and makeup.

  2. 02

    Keep It Dry

    Remove before showering, swimming, or exercising.

  3. 03

    Clean Gently

    Use a soft cloth and non-abrasive methods.

  4. 04

    Store Separately

    Store clasped, dry, and laid flat.

KREMO CARE

The KREMO Care Ritual

A simple five-step ritual for preserving your jewelry.

Hands prepared to handle a KREMO necklace with care

01

Begin with Clean Hands

Wash and dry your hands completely before handling your jewelry.

01 Begin with Clean Hands
Hands prepared to handle a KREMO necklace with care

Wash and dry your hands completely before handling your jewelry.

02 Prepare a Gentle Bath
KREMO necklace beside a gentle bath of lukewarm water and mild soap

Use lukewarm water with a very small amount of mild soap.

03 Clean with a Very Soft Brush
KREMO necklace being cleaned gently with a very soft brush

Gently clean around the pendant, chain, and setting using a very soft brush. Avoid excessive pressure or repeated scrubbing.

04 Rinse Safely
KREMO necklace being rinsed safely inside a clean bowl

Rinse the piece inside a clean bowl, never directly over an open drain.

05 Dry Completely
KREMO necklace drying on a soft lint-free cloth

Pat dry with a soft, lint-free cloth and allow the piece to dry fully before storing.

KREMO CARE

The Material Atelier

Thoughtful care for every element of your KREMO jewelry.

Close-up of KREMO sterling silver jewelry details

01

925 Sterling Silver

Preserve its natural brilliance with gentle cleaning and dry storage.

CARE

  • Wipe gently after wear.
  • Store in a dry environment.
  • Keep separate from other jewelry.

AVOID

Harsh chemicals, moisture, and abrasive cleaning methods.

01 925 Sterling Silver
Close-up of KREMO sterling silver jewelry details

Preserve its natural brilliance with gentle cleaning and dry storage.

CARE

  • Wipe gently after wear.
  • Store in a dry environment.
  • Keep separate from other jewelry.

AVOID

Harsh chemicals, moisture, and abrasive cleaning methods.

02 Rhodium-Plated Finish
Close-up of KREMO rhodium-plated jewelry finish

Protect the refined surface with gentle handling and minimal friction.

CARE

  • Wipe softly after wear.
  • Keep the finish dry.
  • Store away from harder jewelry.

AVOID

Abrasive polishing cloths, strong cleaners, and repeated friction.

03 Moissanite
Close-up of a KREMO moissanite stone and setting

Preserve its exceptional brilliance with careful cleaning around the stone and setting.

CARE

  • Use a very soft brush.
  • Clean gently around the setting.
  • Check the stone if it appears to move.

AVOID

Strong impacts, hard tools, and aggressive scrubbing.

04 Zirconia and Colored Stones
Close-up of KREMO decorative and colored stone details

Use gentle manual care to preserve color, clarity, and the surrounding setting.

CARE

  • Clean with a soft, lint-free cloth.
  • Dry the piece completely.
  • Store each piece separately.

AVOID

Steam, intense heat, harsh chemicals, and abrasive methods.

05 Chains and Clasps
Close-up of a KREMO necklace chain and clasp

Protect the delicate structure that keeps your necklace secure and comfortable to wear.

CARE

  • Open and close from the clasp.
  • Store the chain extended and untangled.
  • Inspect clasps and connections regularly.

AVOID

Pulling the necklace by the chain or storing it tangled.

KREMO CARE

WHAT TO AVOID

The Styling Edit

Thoughtful styling helps your necklace rest beautifully without competing with the pieces around it.

  1. 01

    Textured Necklines

    Be mindful of lace, open knits, sequins, decorative hooks, and exposed zippers near the neckline. These details can catch a delicate chain.

  2. 02

    Heavy Layering

    Avoid placing heavy or highly textured necklaces directly against a delicate KREMO chain. Choose combinations that allow each piece to rest freely.

  3. 03

    Crossing Accessories

    Scarves, lanyards, headphone cords, and similar accessories can cross over the necklace and create unwanted pressure or movement.

  4. 04

    Straps and Seat Belts

    Check that handbag straps, crossbody bags, and seat belts are not resting directly over the pendant or trapping the chain.

  5. 05

    Restricted Fit

    Your necklace should rest naturally against the neckline. Avoid positioning it beneath tight clothing or anywhere the chain remains stretched or compressed.

Frequently Asked Questions

Answers about KREMO jewelry, shipping, returns, packaging, and care.

Can I wear my KREMO necklace in the shower?

We recommend removing your necklace before showering. Soap, shampoo, and prolonged moisture can leave residue and affect its appearance over time.
Can I swim or exercise while wearing it?

Remove your necklace before swimming or exercising. Pools, salt water, perspiration, and repeated movement can expose the piece to conditions that are better avoided.
How often should I clean my necklace?

Clean it when visible residue appears or its surface begins to look less bright. Frequency depends on how often it is worn. Follow The KREMO Care Ritual and avoid unnecessary repeated cleaning.
What should I do if the chain becomes tangled?

Place the necklace on a flat surface and loosen the outer edges of the knot gently with your fingertips. Do not pull sharply. If the knot does not release without force, stop and contact KREMO for guidance.
Can I use a silver polishing cloth on every KREMO necklace?

No. Materials and finishes respond differently, especially rhodium-plated surfaces. Use a soft, lint-free cloth and follow the guidance for your piece. Avoid treated polishing cloths unless they are confirmed as suitable.
What should I do if a stone or clasp feels loose?

Stop wearing the necklace and place it somewhere secure. Contact KREMO with clear photos and your order details so our team can review the information and explain the available next steps.
How should I store my necklace?

Close the clasp, lay the chain flat and untangled, keep it separate from other jewelry, and store it only when fully dry. Choose a place away from prolonged humidity, heat, and direct light.

KREMO CARE

Need Care Guidance?

If you are unsure how to care for your KREMO jewelry, our team is here to help.

CONTACT KREMO